English for Tour and Travel Services is a practical guide designed to help students, teachers, and professionals in the tour and travel sector communicate effectively in English. This book is compiled for entrepreneurship in tourism sector, tour guide, customer service representative in tour operator or travel agent, and students aspiring to join this field.
This comprehensive resource covers essential language skills, focusing on real world scenarios such as:
- Explaining customers about tour packages and tour itineraries
- Assisting customers to reserve tour products like halal tourism product, ecotourism product, etc.
- Guiding customers in the airport and travel procedures
- Handling customers inquiries and resolving complaints with professionalism
- Giving commentary in tourism destination to the tourists
- Writing business documents
- Attending job interview
Each chapter introduces key expressions, vocabulary, and grammar relates the topic, followed by dialogues or role-play activities and practical exercise.
Author : Eka Harisma W., M.Hum.
Editor : Kartika Indah Permata, M.A.
Book Page : 260
DOWNLOAD
PRE-ORDER | Rp. 82.000
