English for Islamic Banking Services is a practical guide designed to help students and professionals in the Islamic banking sector communicate effectively in English while adhering to the principles of Islamic finance. The book is tailored for bankers, customer service representatives, and students aspiring to join this field.

This comprehensive resource covers essential language skills, focusing on real-world scenarios such as:

• Assisting customers with opening new accounts.
• Explaining Islamic banking products like Murabaha, Ijarah, and etc.
• Guiding customers through digital banking platforms.
• Assisting customers with opening loan application and investment.
• Handling customer inquiries and resolving complaints with professionalism.
• Offering excellent customer service while respecting Islamic ethical standards.
• Writing business documents.
• Attending job interview.

Each chapter introduces key expressions, vocabulary, and grammar relates the topic, followed by role-play activities and practical exercises. With its clear examples and tailored content, English for Islamic Banking Services equips learners with the tools to excel in a globalized and ethically conscious banking environment.

PENULIS: Eka Harisma W., M.Hum.

HALAMAN BUKU: 250

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